Privacy Policy

Effective Date: October 15, 2025

1. Overview

Bienvenue & Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the rights you may have when you visit our website or use our services. By using our website or purchasing any services or products, you agree to this Policy.

2. Information We Collect

• Contact Information: name, email address, phone number, and mailing address.
• Project Details: design preferences, photos, measurements, and notes shared in forms, email, or during consultations.
• Payment Information: processed by Squarespace Payments; we do not store full card details on our servers.
• Technical/Usage Data: IP address, device/browser type, pages visited, and similar analytics via cookies and Squarespace tools.

3. How We Use Your Information

• Provide design consultations, services, project communications, and customer support.
• Process payments and deliver purchased services or products.
• Improve our website, offerings, and client experience.
• Send updates or marketing emails if you have opted in (you can unsubscribe at any time).

4. Sharing of Information

We do not sell or rent your personal information. We may share limited data with:

• Service Providers: platforms that help us operate (e.g., Squarespace, Google Workspace, DesignFiles) and are contractually required to use information only as needed to perform services for us.
• Legal/Compliance: if required to comply with laws, regulations, or lawful requests, or to protect our rights and users.

5. Cookies & Analytics

We use cookies and similar technologies to run the site and understand how visitors use it. You can control cookies through your browser settings; some features may not function properly if cookies are disabled.

6. Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy (or as required by law), after which it is deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, and to withdraw consent to marketing at any time.

To make a request, email us at meridith@bienvenueco.com. We may take reasonable steps to verify your identity before fulfilling a request.

8. Data Security

We use administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is 100% secure.

9. International Visitors (Including Canada)

If you access the site from outside the United States, your information may be transferred to and processed in the U.S. By using the site, you consent to this transfer and processing.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us to request deletion.

11. Changes to This Policy

We may update this Policy from time to time. The updated version will be posted here with a revised effective date. Your continued use of the site after changes constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions or concerns about this Policy or our data practices, contact:

Bienvenue & Co.
PO Box 23, Woodsville, NH 03785
meridith@bienvenueco.com

Last updated: October 15, 2025